Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
Call Center Team Lead – Inside Sales
Base Pay + Performance Bonuses
We are seeking a high-performance Call Center Team Lead to drive results, accountability, and daily execution for our Inside Sales appointment-setting team.
This is a hands-on, player-coach position. You will actively make calls and set appointments while also leading, coaching, and elevating team performance.
This role operates in a structured, metrics-driven environment where performance, professionalism, and consistency matter.
What You’ll Own:
- Make inbound and outbound calls to convert qualified leads into scheduled appointments
- Lead by example in call volume (20–30+ calls per hour) and conversion performance
- Coach team members in real time through call reviews and feedback
- Reinforce scripts, standards, and CRM documentation accuracy
- Monitor appointment quality and ensure smooth handoffs to the sales team
- Drive daily accountability around metrics and productivity
Schedule:
Monday–Thursday: 2:00 PM–8:00 PM
Friday: Optional 2:00 PM–5:00 PM
Saturday–Sunday: 10:00 AM–2:00 PM
Friday: Optional 2:00 PM–5:00 PM
Saturday–Sunday: 10:00 AM–2:00 PM
Compensation:
Competitive hourly base + individual performance bonuses + additional team-based leadership incentives tied to productivity and appointment quality.
Ideal Candidate:
- Proven inside sales or call center performance
- Experience leading, mentoring, or informally coaching others
- Comfortable in a high-call-volume, performance-based environment
- Strong communication skills and natural leadership presence
- Highly organized, metric-driven, and results-focused
This role is built for someone who wants to produce at a high level while developing leadership skills and directly impacting team results.
If you are competitive, accountable, and motivated to lead from the front — apply today.
Compensation: $30,000.00 - $100,000.00 per year
Storm Guard Madison
Storm Guard is seeking competitive, motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.
Company Website: www.stormguardrc.com
(if you already have a resume on Indeed)
